ISO 9001:2015 is the standard for the creation, implementation and management of a Quality Management System and it therefore guarantees the quality of the products and services offered.
The ISO 9001:2015 standard is based on seven quality principles:
- Customer focus
- Engagement of people
- Process-based approach
- Continuous improvement
- Evidence-based decision making
- Relationship management
Implementation of the standard allows companies to improve their corporate efficiency and the quality assured to the customers.